1. GENERAL PROVISIONS

The provider of the website www.apartmajitopolsica.si is the company Izdelava spletnih strani, Spletni partner, d.o.o.

Company name: Izdelava spletnih strani, Spletni partner, d.o.o.

Address: Obrtniška ulica 22, 8210 Trebnje

Identity number: 8052239000

VAT: SI80445179

TRR / bank account: SI56 6100 0001 7883 946 (Delavska hranilnica, d.d., Ljubljana)

Contact details:

E-mail: info@apartmajitopolsica.si

Tel. number: 031 249 269

The use of the website (browsing, opening links, reading content, etc.) is considered as the consent of the website visitor to agree to these general terms of use. If you, as a website visitor, do not agree with these general conditions, please do not use the website.

The provider reserves the right to change these general conditions at any time and without prior notice by publishing the new version on the website.

These general terms and conditions apply to the entire website and all its individual parts, such as sections, products, sub-pages or forms, unless explicitly stated otherwise for an individual part.

2. WEBSITE CONTENTS

Notices, contributions, articles, descriptions, texts and other content published on the website (hereinafter: content) were created with the best intention of providing website visitors (hereinafter: users) with useful content for their work. The provider tries to the best of its ability by maintaining the website to ensure the accuracy and correctness of this information and content, as well as the proper functioning of the forms.

The provider mainly publishes information about its products and information about its activities on the website. The provider only publishes information that is in (direct or indirect) connection with users.

In the event that information obtained from other sources is published on the website, the source shall be indicated next to it or a link to the source shall be pointed out.

The provider reserves the right to change, add or remove content or forms on the website without prior warning and assumes no responsibility for any consequences of such changes.

From time to time, the website also contains links that point to the websites of other people. The provider cannot influence the functioning of these pages and their content and does not accept any responsibility for the accuracy of the information and content published there.

The rules regarding the limitation of liability for the use of content on the website can be found in point 3 of these general terms and conditions.

3. DISCLAIMER OF LIABILITY FOR THE USE OF THE WEBSITE

Website visitors use the website, its parts, content and information solely at their own risk.

The provider of the website does not assume any responsibility in the event that any important information or other content published on the web or forwarded to the provider for publication is overlooked.

The provider does not assume any responsibility for the accuracy and correctness of the information and content published on the website, does not assume responsibility for changes to already published information or content, and does not assume responsibility for any damage caused to the website visitor as a result of using the information or content published there, including damages for lost revenue or expected profits, loss or impairment of goodwill, loss of business or loss of data.

4. PRIVACY POLICY

The provider protects the personal data of visitors to the website, which they provide when using it. Personal data is processed exclusively for the purposes for which it was collected and permitted by applicable law.

The provider will not use personal data, including contact information, for any other purposes and will not pass it on to third parties without the express prior permission of the individual to whom the personal data relates, unless it is obliged to do so based on regulations.

When you visit a website, some data (e.g. date, time, address of the page you came from) is stored on the server. This data is anonymous and is used only for statistical processing.

The provider implements the necessary organizational, technical and logical-technical procedures and measures to protect personal data, prevent accidental or intentional unauthorized destruction of data, their change or loss, and unauthorized processing.

The provider undertakes to protect all private data of the user in accordance with the provisions of the Personal Data Protection Act (ZVOP-1) and the EU General Data Protection Regulation. All personal data of the user of the online store are confidential and will not be forwarded to unauthorized persons under any circumstances.

Most pages can be visited without revealing your personal information, such as your name, address and email address. Nevertheless, some information is obtained automatically using cookies and web signals (“pixel tags”), standard tools in the web industry. The use of cookies and web signals makes it possible to identify individual IP addresses, the type of browser used by the website visitor and the visitor’s general online activity.

In order to submit an inquiry on the website, it is necessary to collect some of your personal data. We do not pass on the data you provide to third parties, except for the purpose of confirming the validity of the purchase and delivery of the products. The provider implements all necessary measures to protect the confidentiality of personal data in accordance with ZVOP-1 and the EU General Data Protection Regulation.

By submitting an inquiry, you expressly agree that your personal data, which you provide when placing an order (including, but not limited to, name, surname, address, e-mail address, telephone) will be stored and used exclusively for the purposes of fulfilling the order, and your e-mail address we may use to directly market our same or similar products or services to those you have inquired about. On your first visit, you can refuse cookies, which are used to load your data on your browser. If you agree to the use, you confirm that you have read the Terms of use and give your consent to the collection and use of personal data.

5. COPYRIGHT

The contents, graphics and other elements on the website are copyrighted and are the property of the website operator, except for those that are otherwise indicated in these general conditions or directly next to the content or element. Some content is obtained from websites that allow free downloading of various graphic materials.

6. CONTACT INFORMATION

If you have discovered an error, inaccuracy, out-of-date or other deficiency on the website, please let us know at info@apartmajitopolsica.si. You can also send us your requests to withdraw your personal data from the website at the same address.

Any individual can request the provider to withdraw his personal data published on the website, which also includes a picture or video clip in which the individual appears. In this case, the provider will immediately remove the personal data from the website.

7. RESERVATIONS

Confirmation of the reservation by the guest consequently constitutes agreement with the general terms and conditions of business. This agreement, which includes the reservation of the apartment, is binding on both parties. The reservation is not valid until an advance payment of at least 30% of the reservation value has been paid. The entire amount of the reservation must be settled in advance, namely no later than 3 working days before the day of arrival, and in any case no later than one day before arrival (in case of late booking). The method of payment is exclusively by pre-invoice, with payment to the TRR of the company Spletni partner d.o.o. (SI56 6100 0001 7883 946, opened at Delavska hranilnica, d.d., Ljubljana), the reservation is valid after the advance payment and written confirmation from the provider.

Once a reservation has been confirmed, it cannot be changed or sold. The apartments may not be sold to third parties at a higher price than agreed with the company Spletni partner d.o.o.. The company has the right to cancel the reservation if the person has transferred or sold the reservation to a third party. The company also does not allow the apartments to be used for purposes other than intended.

CANCELLATIONS AND REFUNDS

The guest has the right to refund the amount paid by canceling their reservation in writing:

• up to 30 days before arrival: free cancellation, full refund of the amount paid (advance)
• from 30 to 3 days before arrival: no refund of the amount paid (advance)
• less than 3 days before arrival: in case of cancellation, the full amount of the reservation will be kept 

In the event that guests do not show up on the day of arrival, the full price of the booked accommodation will be charged. For reservations during holidays and major events (between 24 December and 2 January 2021 and between 30 April and 2 May), the deadline for cancellation is at least 72 hours before arrival, otherwise the company Spletni partner d.o.o. reserves the right to charge the full price of the reservation.

Different conditions apply in certain cases of cancellation. In the event of cancellation due to illness, alternative dates can be arranged. In this case, the provider may request an official confirmation.

According to Article 13 of the Rulebook on the Implementation of the Value Added Tax Act, a non-returned advance payment is treated as compensation, so it is considered that no VAT is calculated or paid on compensation.

8. ARRIVAL AND DEPARTURE

The arrival of guests is after 2 p.m., except by prior agreement with the provider. Guest registration is carried out on the basis of the previously submitted documents of all guests. Only registered guests can stay in the apartment, visitors must be announced to the provider in advance.

Guests can leave by 10 a.m. at the latest, unless otherwise agreed with the provider. The guest is obliged to adequately compensate for the damage caused during his stay to the furniture, floor, windows, doors, equipment or to the building itself and its surroundings (e.g. garden, corridor, etc.), or reimburse in a monetary amount before his departure. Services related to the guest’s stay and compensation for the resulting damage are paid by the guest to the owner. In case of early departure, the paid reservation is not returned. When leaving, check all rooms for any forgotten items.

Do not leave any food, garbage or waste in the apartments after departure, dishes must be washed, dried and put away in cupboards. Otherwise, the provider reserves the right to charge a cleaning fee of €50.

9. PRICE LIST AND EQUIPMENT

Apartment DREN (price for 4 people)

03.01. – 15.06.          135,00 €

16.06. – 31.08.          150,00 €

1.09. – 23.12.             135,00 €

24.12. – 2.1.               170,00 €

Apartment HORTENZIJA (price for 8 people)

03.01. – 15.06.          200,00 €

16.06. – 31.08.          250,00 €

1.09. – 23.12.             200,00 €

24.12. – 2.1.               300,00 €

*The price is valid for 1 night.

Mandatory surcharges:

• tourist tax – adults: 1,75 € / person / night
• tourist tax – children (7-18 years): 0,88 € / person / night

Other surcharges:

• extra bed: €10/person/night
• extra bed + pool ticket: €15/person/night

Exceptionally only, by prior explicit agreement:

– pets:  10€/day
– cleaning after the pet’s stay:  50€

In case of any damage during the pet’s stay in the apartment, the provider reserves the right to charge the guest in full for the repair of the damage.

Prices include VAT. Heating, towels and bed linen are also included in the rental price.

The apartments have a fully equipped kitchen (electric stove, dishes and utensils, dishwasher), bathroom (shower, toilet, sink), living room with dining room (extendable sofa and dining table, TV, coffee table).

10. GENERAL

During your absence, the door of the apartment should be locked, the windows closed, the lighting and all electrical appliances (TV, stove) turned off and the water turned off. To turn on the heating, check that the radiators are open. When using the heating, please keep the windows and doors closed. Please do not use hot water unnecessarily and do not throw away towels after the first use.

Smoking is prohibited in the apartments.

Pets are not allowed, except by express prior agreement with the proprietor.

Please separate your waste.

The proprietor does not assume any responsibility for money, jewellery, securities and other items kept by guests in the apartment and cars. Parking at the lower station of the gondola is free and at your own risk.

The owner of the building has the right to enter the apartment in the absence of the guest, under special circumstances, in order to prevent possible damage or danger.

Do not disturb order and peace with your behaviour and respect the stated rules, especially during the night hours (from 10:00 p.m. to 07:00 a.m.) and during the afternoon break (from 3:00 p.m. to 5:00 p.m.).

In case of non-observance of the rules of the house, the owner has the right to cancel the guest’s further stay in the apartment, without reimbursement of the rental costs.

In case of inadequate equipment that does not belong in the room or suite, the guest should agree with the owner on the method and costs of storage.

In case of loss of keys, the provider reserves the right to charge a fee of €50.

For some cases of rental or reservation, different conditions of stay may be agreed upon and apply, as stated in these general notices and conditions of stay.

11. RECLAMATIONS AND COMPLAINTS

The guest must point out the irregularities or deficiencies on the spot on the same day as he discovers the irregularity. In the event that, judging by the complaint, it could be resolved on the spot (e.g. lack of cleanliness, equipment, location, etc.), but the guest did not inform the above-mentioned persons about the irregularities, it is considered that the guest has agreed to such a service . The guest can submit a written complaint no later than eight days after the end of the stay. The complaint must be substantiated, with appropriate evidence or a certificate, sent to the address Spletni partner d.o.o., Obrtniška ulica 22, 8210 Trebnje or by e-mail to info@apartmajitopolsica.si.

12. IMAGES COPYRIGHT

Unless otherwise stated next to the photos themselves or in these terms of use, the images are the property of the provider, or the provider has express permission for them to be used by the author without attribution.